Nurse Call System FAQs — Everything You Need to Know Before Buying

Before signing off on a nurse call system, most administrators end up asking a fairly predictable set of questions. Here they all are, in one place.

On Installation

Does it require any wiring? No. SEWACall's systems are fully wireless and plug-and-play, installed in under 2 hours with no drilling or conduit work involved.

How long does a full installation actually take? Usually under 2 hours per unit or ward, since there's no cabling. Larger facilities take proportionally longer based on the number of call points.

Will it disrupt patient care while it's happening? Minimal disruption is really the main selling point of going wireless. There's no construction near patient beds at all.

Do we need an electrician on-site? No, since it's wireless, there's no electrical wiring work required as part of standard installation.

On Pricing

What does a system actually cost? SEWACall's wireless systems start from ₹15,000, with the final number depending on your bed count and receiver stations. A free on-site demo gets you an accurate quote.

Does the quoted price include installation? Yes, equipment and setup come together as one package.

Are there any ongoing subscription fees? No. The core system doesn't need an internet connection or a subscription. It runs on its own dedicated wireless frequency.

On the Technical Side

How many beds can one system realistically cover? SEWACall's network supports up to 999 call points on a single controller.

Does it need Wi-Fi or an internet connection? No, it works independently of whatever network your building already has.

Can we add more call points down the line? Yes, the system is modular, so expanding just means adding units, not replacing what you already have.

On Support and Warranty

What's the warranty period? Two years standard.

What happens if a unit stops working? SEWACall commits to resolving the issue within 48 hours. If it can't be fixed on-site, it gets replaced outright.

Will our staff get trained on how to use it? Yes, staff orientation and manuals are part of the installation visit itself.

On Making the Decision

Is wireless really as reliable as wired? Modern wireless systems run on dedicated frequencies designed to avoid interference and don't depend on hospital Wi-Fi. Reliability tends to come down more to installation quality and vendor support than the technology itself.

Can we actually see the system before committing to it? Yes, SEWACall's technical team runs a free live demo on-site as part of the initial visit.

Got a question that isn't answered here? [Book a Free Demo →] and our team will walk you through it directly.