"Will this mean closing rooms or floors?" is the first worry most hoteliers have. Here's exactly what installing a wireless call bell system looks like.
Before anything is installed, SEWACall's technical team visits your property in person. They walk the floors, check the room count and layout, and work out where call buttons and receivers should go. Part of this visit is a free live demo, so you and your team can see the system working before you commit to anything. The point is to make sure you only pay for coverage your property actually needs.
This is where wireless installation is very different from a wired job. There's no cable run through guest room walls, corridors or ceilings, because buttons and receivers communicate over a dedicated wireless signal. That also means no dust or construction mess in guest areas. Per SEWACall's standard process, setup is dust-free and typically completed within an hour, so a hotel can add the system without taking floors out of service.
Installation isn't really finished until your staff know how to use the system. That means a quick walkthrough of how alerts appear at the front desk or on a carried receiver, how to tell one request from another if your setup has separate signals, and what to do when several rooms call at once. Your housekeeping and room service teams can be shown the same day.
SEWACall doesn't disappear once the buttons are in the rooms. Any technical issue is resolved within 48 hours, and if a unit can't be repaired on-site it's replaced. That matters for a hotel, because a button that doesn't work in an occupied room is a guest experience problem, not just a maintenance one.
Very little, which is the whole appeal of going wireless. Know roughly how many rooms need coverage before the site visit, so the assessment is accurate. Decide where you'd like the receiver, whether that's one display at the front desk or something staff carry across a larger property. That's about it. There's no need to vacate rooms, arrange an electrician or plan around days of construction.
Will this disturb guests who are already staying? Installation is dust-free with no drilling or cabling, so disruption to occupied floors is minimal.
What if we move or redecorate a room later? Much easier than with a wired system, since there's no rewiring involved. A button can be repositioned without cutting into the wall.
What happens if something breaks after installation? SEWACall commits to a 48-hour fix, and replaces the unit if it can't be repaired on-site.
How long does a full installation take? Typically within an hour for a standard setup, since the system is wireless. Larger properties with more rooms take proportionally longer.
Do we need an electrician on-site? No, there's no electrical wiring work involved in a standard installation.
Is staff training part of the same visit? Yes, orientation is part of the installation, so your team can use the system straight away.
Want to see the installation process before committing?